Terms, Privacy, and Responsible Operations
Responsible publishing is part of your product quality.
How responsibilities are split on Cafaye
Cafaye is the marketplace of record for checkout, core buyer terms, refunds, and dispute handling.
If losses are tied to refunds, disputes, reversals, or policy breaches, Cafaye may recover those amounts through payout offsets as described in platform terms.
Your responsibility as an author/publisher is to make your own book offer clear and honest.
At minimum, be clear about:
- what buyers receive
- who the book is for
- what results are realistic
- what support readers can expect from you
Privacy responsibilities
Respect reader data as a trust asset.
- collect only what you need
- protect access to sensitive information
- use data consistently with what you promised
- review privacy posture regularly
Ethical publishing standard
- no fabricated authority
- no exploitative fear tactics
- no manipulative claims
- no hidden catches that damage trust
Long-term businesses are built on credibility, not shortcuts.